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Settlement of Welk Resorts Litigation

7/3/2020

 
Timeshare owners who bought a points package directly from the Welk Resorts between January 1, 2011 and March 2016 may be eligible for a refund of their purchase.  According to a press release issued by the California Attorney General's Office:

Following a string of consumer complaints, the California Attorney General's Office, San Diego D.A.'s Office, and California Department of Real Estate launched an investigation into Welk's sales practices.  Undercover operations revealed that Welk was making false statements and misrepresentations in high-pressure sales presentations at its resort in Escondido, California.  As part of the settlement, Welk will establish a robust consumer restitution program that will provide up to $3,550,000 in restitution to consumers affected by Welk's deceptive sales practices.  The restitution program:

     • Allows consumers who previously submitted a written complaint with the option to (1) rescind their timeshare purchase agreement with Welk and obtain a full or partial refund or, (2) retain their timeshare interest and instead obtain restitution in the form of cash, a resort credit, or additional timeshare points; and

     • Provides notice to other potential victims and the opportunity for them to submit a claim for restitution in the form of cash, a resort credit, or additional timeshare points.  

The restitution program provides relief to two groups of eligible consumers.  The first are consumers who purchased timeshare points from Welk between January 1, 2011 and March 2016 and have been pre-identified as eligible because they submitted a written complaint.  The second group are consumers who purchased timeshare points during the same time period, but who have not previously submitted a complaint related to their purchases.  These consumers will be notified of the judgment and settlement terms, and will be given an opportunity to submit a claim form.

Additionally, Welk has agreed to injunctive terms that require it to implement a compliance program aimed at educating its sales and executive staff on preventing violations. The settlement also requires Welk to pay a total of $2 million in penalties, and reimbursement of investigative costs.

Welk customers who have questions about the settlement or regarding their eligibility for relief under the settlement should visit www.welkresorts.com/resolution for more information as it becomes available.

COVID-19 - Who's Ready for a Vacation?

4/4/2020

 
Like many of you, we are under a mandatory stay-at-home order due to the outbreak of the novel coronavirus.  Our kids' schools have been cancelled for the rest of the school year, so we are juggling home schooling with working our business.  Not that we're complaining.  The economic fallout from this pandemic is devastating, with new jobless claims topping 6.6 million last week.  We feel very blessed to still be able to run our business during this extremely difficult period.  

With shutdowns in effect all over the world, it remains to be seen how different resorts and timeshare operators will handle cancelled reservations.  Last we checked, even Disney Vacation Club had not figured this out yet.  One thing is for sure though - when the mandatory shutdowns, social distancing, quarantines, and shelter-in-place orders finally end, that next vacation will be extra, extra sweet!

Please bear with us if it takes us a little longer to respond to inquiries and communications in the following weeks.  We hope you stay healthy and safe during these difficult times.

Courtney and Brent Jex
Weeks4Sale.com

Carlsbad Inn - Summer 2019

3/2/2020

 
Last summer, about three months after our third child was born, we packed up the minivan and did the 8-hour drive from Rocklin to Carlsbad.  We love staying at the Carlsbad Inn during the summer, since it's right on the beach.  It was a little cloudy and cool when we got there, but our older kids, Jeremiah (5) and Penelope (4) were so excited when we got to the beach, that they went right into the water - with their jackets still on!  The weather got warmer during the week, and we had some great beach days.  We also went to Legoland for the first time, visited with some friends and family in San Diego, and ate at some great restaurants.  The resort was doing major construction on the ground floor of the Elm building, so it was pretty noisy during the day, but I can't wait to see the renovated rooms next time we go!  The resort shows movies on the lawn at night during the week, and we watched some of it from our balcony.  Here's some photos from our trip below.  Please call or email me if I can help you buy or sell your timeshare at the Carlsbad Inn.
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Testimonial

2/20/2020

 
I just received a really nice testimonial that I had to share.  Thank you! (May not be viewable on mobile devices)

2020 Resoloutions

1/15/2020

 
Last year was really busy for us and our family.  With our new baby, I didn’t have time to keep this blog updated, and we certainly didn’t get to travel as much as we would have liked to, although we did spend a week at the Carlsbad Inn.
This year, I am resolved to kick-start this blog, visit more resorts, and help more people with their timeshare and vacation club needs.  In the near future, I aim to write articles on:
  1. Why timeshare sellers should hire a reputable broker rather than use an online listing site such as Redweek or Myresortnetwork;
  2. Why timeshare sellers should hire a reputable broker rather than using a timeshare cancellation company;
  3. Why timeshare buyers should use a reputable broker as their agent;
  4. How timeshare buyers can purchase timeshares to build a portfolio of rental income; and
  5. How timeshare buyers can identify market inefficiencies to their advantage; and
  6. More resort reviews, especially more Marriott properties.
Best wishes to you and your family for 2020, and please think of us for your timeshare and vacation club needs!

New Addition to our Family

9/2/2019

 
On March 4th of this year, we welcomed the newest addition to our family: Violette Owen Jex!  She joins our other daughter Penelope (4) and our son Jeremiah (6).  It's been a really busy year for our family, but we feel incredibly blessed.  
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Martin Luther King weekend at Wyndham's Hotel Canterbury

1/13/2019

 
My husband and I decided we were overdue for a weekend alone, so we booked a getaway weekend at Wyndham's Hotel Canterbury in San Francisco.  We left the kids with the grandparents on Friday night, got up early(ish) Saturday morning, and made the two-hour drive to the city.  We are still fairly recent (2.5 years) transplants from San Diego to Northern California, so I won't pretend we have special local knowledge about the city.  But we try to make a couple trips a year, and always get great recommendations from our friends, so we're starting to get more familiar with the city.  We had an *amazing* dinner this trip at LihoLiho Yacht Club, a Hawaiian restaurant a block up the street from the hotel.

Parking at the hotel is expensive - about $40/day to valet your car.  However, there are plenty of public parking garages within a couple blocks of the hotel.  We dropped our bags at the hotel, and went to lunch at a seafood restaurant in the Fillmore district.  We came back a couple hours later and checked in at 2pm.  Check-in time is normally 4pm, but they had a room available for us.

The hotel is very nice!  Here's pictures of the lobby, fitness room, and rec room (with free arcade games and billiards).  There's also a nice media center (where I'm writing this post), with a couple free computers, DVDs for check-out, books left behind by other guests (thank you for the worn copy of "Treasure Mountain" by Louis L'Amour), and TV.


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Lobby of Hotel Canterbury - nicely done!
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Fitness room at Hotel Canterbury
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Recreation room at Hotel Canterbury
We're staying in a nice 1BR suite.  It's nicely updated and furnished, although the bed is a little small, and (unfortunately) our room is facing Sutter Street, so we heard lots of sirens last night.  Still, we really like this property, and it's definitely somewhere we would stay again while visiting San Francisco.  We'll probably stay at Club Donatello next time to compare the two properties.  We don't currently have any listings for this site, but please contact me if you are interested in purchasing a timeshare at the Wyndham's Canterbury, and I will be happy to find one for you.  Happy New Year's!

Christmas Week at Lawrence Welk Resort

12/6/2018

 
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We spent Christmas of 2016 at the Lawrence Welk Resort in Escondido.  As you can see in the pictures, the weather was perfect!  We stayed in an upstairs unit in the Evergreen building in Melody Hill.  Although we had stayed at the Resort before, the first thing we noticed was just how big and nice the unit was!  We’re used to staying in 1BD units, so having a full double-suite felt so spacious! One of the nice things about staying in Melody Hill was being walking distance to the newly remodeled Melody Hill Recreation Center.  It was nice, and we worked out each day we stayed there.  Although we didn’t use the adults-only pool, it sure looked relaxing!
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During our stay, my husband rode his bike from the Resort up to Valley Center and the hills overlooking the resort.  A word of caution - although it may look like it on Google Maps, the road behind the resort going up the hills is closed to through traffic, so if you ride up to Valley Center, don’t expect a quick descent on the back-side of the hill coming back to the Resort.  

Another thing that really impressed us was the great activities offered by the Resort through the Welk Resorts Inspired! Program.  We can definitely see our kids doing the Game of Drones and 3D Printing activities when they get a little older, and of course the Craft Beer Tasting looked amazing!
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​Besides visiting family in the San Diego area, we also made time for a couple excursions to some of our family spots.  Our kids love the San Diego Zoo, so of course we had to devote a day to seeing the animals.  I love the beach, so we spent another day at Coronado Beach - about a 45 minute drive from the Resort, but well worth it.  All-in-all, it was a great trip, very comfortable, and a very fun way to spend the Christmas holiday.

Are Timeshare Exit Companies Another Consumer Scam?

10/29/2018

 
Are there legitimate timeshare exit companies?  It's hard to say, but one thing is for sure, the timeshare developers are taking a very aggressive posture against these companies.  In recent timeshare exit company litigation, a law firm in Tennessee was shut down for scamming consumers.  Click HERE to read the full article.

Goodbye Summer - Hello Maintenance Fees

9/12/2018

 
September can sometimes be a difficult transition for our family.  Although we love the cooler temperatures, we miss the summer vacations and time together.  This is also the time of year when many resorts start mailing next year's bills for maintenance fees to their owners.  Not surprisingly, our call volume tends to increase this time of year.  For buyers on the sidelines, this can be a good time to purchase from motivated owners.
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If, like us, you own a week at a winter destination resort, like Marriott's Timber Lodge in Lake Tahoe, or Welk Resort's Northstar Lodge, don't wait any longer to make this winter's reservations.  Choice weeks fill up fast, and planning your winter escape to snowy mountains can be a great antidote to the end-of-summer blues.
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